Terms and Conditions

USER AGREEMENT

A-PARTIES

This agreement applies to courier services and Barbaros, My Office, Lale Sok. No: 2 D:13, 34746 Ataşehir/İstanbul who resides at the address AMENO TECHNOLOGY LIMITED and the CUSTOMER who is a member of the site/application, at the time of the customer's membership and approval of the site/application.
The parties will be briefly referred to as "MR.JET" and "CUSTOMER" in the agreement. By becoming a member of the Site, you are deemed to have accepted, declared and undertaken that you have read, understood and approved the entire User Agreement.
B-DESCRIPTIONS
MR.JET : The business owner (MR.JET) is an intermediary service provider on the virtual platform. Both the customer and the vehicle owner drivers communicate with MR.JET during the courier service process in question, MR.JET acts as a bridge between the customer and the vehicle owner drivers. MR.JET is not a party to the transportation service relationship between the CUSTOMER and the courier (driver).
Courier : A natural or legal person who carries out transportation activities.
Customer : The person who aims to receive service from the Courier through the application and creates an order request in this direction.
Party(ies) : Customer and/or .......Courier.
Terms : These are the complete terms of use.
Application: Mobile application or web-based software that can be used on MR.JET's mobile and other devices with internet connection, where all intellectual and industrial rights belong to MR.JET, where the services carried out by the Courier can be ordered by the Customer. Customer and Courier www.mrjet.co and a virtual environment where people come together through its mobile application.
Agreement : Refers to this agreement.
Site : www.mrjet.co is a website consisting of a domain name and subdomains linked to this domain name.

C- SUBJECT OF CONTRACT
Within the framework of the terms of this contract, the motorized courier services within the provincial borders of Istanbul that the Customer needs and the transportation of parcels, packages, products and similar shipments that cannot be transported by motorcycle during the day if requested by the Customer via MR.JET with Vehicle Courier.

D-APPLICATION AND MEMBERSHIP
1- Customers and couriers can start using MR.JET from the Application/website within the scope of these conditions by downloading the Application/website at ...address, filling in the sections required for registration, confirming the GSM number and entering the password.

2- The customer accepts, undertakes and declares that all information provided during the application is always and in all respects complete, true and up-to-date. The Customer may update their information at any time through the Application/ ...website. Any damages that may arise from the fact that the information entered during the application does not reflect the truth shall be the sole responsibility of the Customer.

3- Downloading, installing and subscribing to the App on smart mobile phones is free of charge.

4- In order to become a member of the Application, the Customer must be over 18 years of age and not be banned from membership by MR.JET for any reason.

5- The password set by the Customer shall only be within the knowledge of the Customer. In case the Customer forgets the password, he/she will be able to create a new password by entering the registered e-mail and/or mobile phone information through the Application. All responsibility for the security of the newly created password used by the Customer belongs to the Customer. MR.JET cannot be held responsible for any damages that may occur regarding the password.

E-APPLICATION & WEBSITE USAGE
1- The Courier delivers to the delivery points within the scope of the packages delivered by the Customer, the maximum value of which must be determined as 750.00TL. In the event that the Customer selects a delivery address via the Application/website, the Courier in the relevant coverage area and dedicated to the region in question is directed via MR.JET.

2- The customer will be able to transport packages with a maximum value of 750,00TL via courier. Provided that the courier cost of the shipment is limited to 750,00TL, the Customer accepts and declares that the shipment is under 750,00TL. MR.JET does not accept any responsibility for shipments exceeding the said amount.

3- All kinds of valuable documents such as checks, bonds, policies, stocks, bonds, etc., weapons, drugs, gold, jewelry, cash, etc., which are prohibited to be carried within the scope of the relevant articles of law, cannot be carried by the Customer, and MR.JET will be able to claim all damages arising from their transportation from the Customer. In case the transported goods are not legal, all kinds of criminal, legal, financial and administrative responsibility belongs to the Customer, and in case MR.JET is damaged in this regard, the Customer agrees to compensate MR.JET for all material and moral damages.

4- The Customer is responsible for any damages that may arise, including damages that may occur due to poorly sealed, packaging errors or the nature of the shipment, and damages to third parties.

5- Upon the request of the Customer, in addition to the service fee through MR.JET, the purchase of the products requested externally may be carried out by the Courier, with the responsibility belonging to the Customer.

6- The customer should pack the package, envelope or material to be sent in a way suitable for transportation and not to get wet in rainy weather and write the open address, name, surname and telephone number of the person to be delivered on it.

7- The delivery time to the Customer via the application is the estimated time MR.JET aims to deliver. MR.JET cannot be held responsible for the failure of delivery at the end of this estimated target period.

8- The sale price of the product, delivery costs, costs related to transportation vehicles and any other additional fees such as taxes, duties, fees, etc. will be collected from the credit card/debit card or other payment methods chosen by the Customer.

9- If the customer chooses the Online Payment Method, the credit/debit card information entered on the Application/website is recorded, and the customer reuses the debit/credit card in question for subsequent payments. Online payment system infrastructure is provided by IZICO MasterCard/Visa. The customer can use more than one registered/unregistered credit/debit card in the application.

10- The Customer undertakes, accepts and declares that if the credit/debit card used within the scope of the Online Payment System is used illegally by someone other than the cardholder, action will be taken in accordance with the provisions of the Bank Cards and Credit Cards Law No. 5464 and the Regulation on Bank Cards and Credit Cards published in the Official Gazette dated 10.03.2007 and numbered 26458.

11- The customer accepts, declares and undertakes that he/she is responsible for the security and storage of the system access tools he/she uses in order to benefit from the services offered by MR.JET for the purpose of application, and for the storage of this information from third parties.

12- The customer is deemed to have fulfilled the payment obligation by making the payment to MR.JET.

13- The product is delivered to the address specified by the customer when placing the order, the address cannot be changed later. The customer can add new locations with location names such as home, work, etc. and determine delivery points through these names.

14- MR.JET has the right to collect the fee if the Customer cannot be reached from the contact information provided within 15 minutes due to incorrect address notifications, the Customer's absence at the specified address, late delivery of the product. MR.JET does not accept any responsibility, but will be deemed to have fulfilled the performance fully and completely and the Customer's objections will not be accepted. In this case, if the order is requested to be delivered back by the Customer, the Customer has to pay the price determined again and the back delivery program will be made according to the work intensity. Delivery times may vary in extraordinary circumstances, force majeure and weather conditions such as rain, snow, etc. that make it difficult to use motorcycles.

15- The Customer will be able to transfer all kinds of complaints arising from problems such as Product, Courier, Delivery to MR.JET's Customer Relations Center via ...phone number / website.

16- The Customer accepts, declares and undertakes to use the Application/website in accordance with the law and its purpose and that he/she bears the legal responsibility for every transaction and action he/she takes.

17- In case of cancellation and refunds, the refund will be made according to the relevant bank procedure of the Customer's debit/credit card and may vary according to the payment method.

18- Comments made on the website/application may be published by MR.JET if deemed appropriate.

19- Regarding the content and comments shared in the Application/website; the Customer is solely responsible for all features of the content, especially the accuracy, quality, compliance with the law, relevance, reliability, quality in the interpretation of the content.

20- MR.JET may review the comments to determine whether the comments comply with the law or violate these Terms of Use (such as in cases where illegal content is reported to us) and to comply with legal obligations. In addition, MR.JET may modify, delete or block access/viewing of content that is deemed to violate the law and/or these Terms and Conditions. MR.JET reserves the right not to publish comments.

21- Customers may not share comments, shares and other content within the scope of the following in the transactions to be realized in the Application.

- Any objectionable or illegal content,
- Content that is harmful, offensive, defamatory, damaging and/or offensive to other customers and/or third parties,
- Content that threatens any person or organization,
- Offensive or damaging content directed at any person,
- Content that offends/may offend customers in general,
- Content shared repeatedly by a single customer that is irrelevant to the topic and page content,
- Identical content shared by one or more customers (spam),
- Advertising content on behalf of another brand or organization,
- Any comments, links and content that support and encourage illegal initiatives,
- Any content that violates the rights of any third party or organization.

22- The Client is solely responsible for any content/comments provided on the Application. You acknowledge and agree that any shared Customer content/comments (i) comply with the law; (ii) do not infringe any rights, including intellectual property rights, of third parties; and (iii) you have all necessary rights and authorizations to provide the content.

F- MODIFICATION, CANCELLATION AND REFUND CONDITIONS

1- If no courier is matched after the Customer submits the courier request to the system, no fee will be charged to the Customer; if any fee is charged, it will be refunded to the Customer.

2- The customer cannot make changes after entering the courier request and the product is received by the courier.

3- If the courier has been requested by the customer but the delivery has not been realized by the courier, it can make changes to its order. In this case;

- If the newly created Service Fee is lower than the first created Service Fee, the difference shall be refunded to the Customer.
- If the newly created Service Fee is higher than the first created Service Fee, the Customer shall be requested to make the payment for the difference. If the Customer fails to pay the difference, it shall be deemed that no change has been made to the order and delivery shall be made to the address specified in the first created order. In such a case, the Customer shall not have any right of objection or claim.

4- If the Customer wishes to cancel the order in question after the courier request is accepted and the courier assignment is made; If the order has not been received by the courier, 75 TL will be charged to the Customer as a cancellation fee. If the order has been received and distributed by the courier, the Service Fee will not be refunded. In this case, if the order is requested to be brought back, the cost of this service is also requested from the Customer. If the payment is not realized, the order will be delivered to the specified address.

5- In the event that the persons or companies specified to receive the shipment are not present at the delivery address specified by the Customer, are not present or cannot be found despite reasonable efforts made by the courier, the courier will immediately inform the Customer and the shipment will be returned to the Customer. In this case, the cost of the service to be provided for the return of the shipment from the Customer shall be paid by the Customer immediately. In the event that the Customer fails to pay the additional service fee, the Courier may use the right of imprisonment in accordance with Article 950 of the Turkish Civil Code No. 4721.

G- CLARIFICATION TEXT ON THE PROTECTION OF PERSONAL DATA

1- The CUSTOMER, who notifies his/her mobile phone number by becoming a member of the application, agrees that MR.JET may send SMS messages to mobile phones limited to the transaction. The CUSTOMER agrees to notify MR.JET of the change by updating their Member Accounts when their mobile phone numbers change. MR.JET may store the aforementioned messages during the membership period, except for sensitive data, in order to ensure legal security in the Application.

2- The CUSTOMER agrees that MR.JET may process the name, address, mobile phone number, e-mail address, citizenship number, operating system version of the mobile device used, location information, voting information given to MR.JET at the end of delivery as a legitimate right to perform the relevant activity. MR.JET undertakes not to share this information with anyone other than the Courier.

3- The CUSTOMER accepts, declares and undertakes that he/she will not access the personal data contained in the Application and download them to his/her own systems for the purposes of creating, controlling, updating and changing the database, record or directory belonging to him/herself or a third party.

4- CUSTOMER, while becoming a member of the APPLICATION, to approve this Agreement and during their movements within the Application after membership, the name, surname, e-mail address, order address / addresses that they share with Kurye, which is the data controller in accordance with the Personal Data Protection Law No. 6698 ("Law"), declares and undertakes that he/she knows that his/her personal data such as telephone number ("Personal Data(s)") will be processed and transferred to third parties within the framework of the principles set out in the Law and by taking all kinds of technical and administrative measures to ensure the appropriate level of security, that he/she knows that the clarification text containing details regarding the processing of his/her Personal Data was presented to him/her when he/she became a member of the Application and that he/she knows that he/she can always access the clarification text and the Kurye Privacy Policy through the Application.

5- KURYE will be able to process the Personal Data that it is aware of due to this Agreement, independently of the explicit consent of the CUSTOMER in the cases listed in the Law and by obtaining the explicit consent of the CUSTOMER when necessary, and transfer it to MR.JET's business partners and suppliers with whom MR.JET has a contractual relationship.

H-INTELLECTUAL PROPERTY RIGHTS

1- The Parties hereby acknowledge and agree in advance that the source codes, databases, algorithms, interfaces, designs and other components of the APPLICATION subject to this Agreement and its content and all kinds of Intellectual and Industrial Property rights belonging to all kinds of hardware software, platforms, ideas, inventions, business models and know-how to be offered to the CUSTOMER by MR.JET within the scope of the service exclusively belong to MR.JET exclusively and that this contract does not grant the CUSTOMER any rights on the things listed in this article except for using the System, and that it only grants the right to use during the continuation of the contract. It is strictly forbidden for the CUSTOMER to copy, process, use or make available to the public for commercial purposes all or part of the content, including but not limited to the trademarks, logos, texts, software and source codes of MR.JET contained in the Application.

2- In the event that the CUSTOMER does not comply with the terms and conditions of the Agreement and the rules and conditions declared for the APPLICATION, MR.JET may suspend or terminate the membership without any prior notice to the CUSTOMER in order not to prejudice the personal and commercial rights of third parties and may unilaterally terminate this Agreement without compensation. In this case, the CUSTOMER agrees and undertakes not to claim compensation from MR.JET.

I- PRIVACY

All kinds of financial statements, reports, financial and legal information, trademarks, membership information, trade secrets or any other information that may or may not be subject to legal protection, all written and / or verbal commercial, financial, technical information, customer and market information and other information and data that the parties and their employees will learn during the commercial relationship in question are considered "Confidential Information". Information that is within the knowledge of the public through legal and legitimate means without violating this Agreement and that the Parties clearly and in writing state that it is not confidential shall not be considered as Confidential Information. The Parties may disclose such information pursuant to an applicable law or other regulation or a court decision or administrative order. In this case, they shall inform each other immediately and in any case within two (2) business days. The parties undertake to protect all kinds of information and data that can be evaluated within the scope of this article, not to share it directly/indirectly with third parties in any way whatsoever and not to use it for purposes other than the purposes of the commercial relationship.

J- DURATION OF THE CONTRACT

1- The CUSTOMER has the right to terminate the use of the APPLICATION at any time.

2- MR.JET may terminate the Agreement unilaterally and for just cause if the CUSTOMER acts contrary to the provisions and the Application specified in this Agreement.

3- MR.JET has the right to terminate the contract without giving any reason and to stop the use of the APPLICATION indefinitely.

4- MR.JET reserves the right to suspend the CUSTOMER's membership or completely remove the CUSTOMER from the Application if it is determined that the CUSTOMER acts contrary to the relevant legislation or goodwill / morality rules to these Terms and Conditions.

K- PROHIBITION OF TRANSFER

The CUSTOMER may not transfer or assign its rights, interests or obligations arising from this Agreement to third parties without the written consent of MR.JET. Any assignment or transfer made without the written consent of MR.JET shall be invalid.

L- AMENDMENTS

MR.JET may, at its sole discretion and unilaterally, change these Terms at any time it deems appropriate by announcing it through the Application.

M- FORCE MAJEURE

The Courier shall not be held liable for late or incomplete performance or failure to perform any of the obligations set forth in this Agreement in all cases considered as force majeure (natural disasters, riots, war, strikes, epidemics, communication problems, infrastructure and internet failures, power outages, extreme storms, floods, limitations of official authorities, etc.) under this Agreement and affecting the activities and operations of the Courier. In case of force majeure, the CUSTOMER cannot claim any compensation from MR.JET under any name and name due to the above-mentioned circumstances.

N- APPLICABLE LAW

The Parties agree that the Law of the Republic of Turkey shall apply in the interpretation and implementation of this Agreement. Istanbul Anatolian (Kartal) Courts and Enforcement Offices are authorized to settle any disputes that may arise from this Agreement.

O- EVIDENCE AGREEMENT

The parties accept, declare and undertake that all commercial records of MR.JET and all information and records kept in its database, servers and electronic correspondence will constitute binding, conclusive and exclusive evidence in disputes that may arise from this Agreement and that this article is an evidential contract within the meaning of Article 193 of the Code of Civil Procedure.

P- NOTICE

Any notification between the parties shall be made in writing.
Unless the Parties notify any change of address in writing, it shall be the valid notification address of the Parties. In the event of any change of address and failure to notify the other Party in writing; notifications to be made to the address written in Article 1 of this Agreement or to the addresses notified by the CUSTOMER during membership to the Application shall have the provisions and consequences of a valid notification. The Parties accept, declare and undertake that all kinds of notifications shall be made within the scope of the provisions of the Notification Law No. 7201, without prejudice to this notification article.

R- INTEGRITY

The invalidity, illegality or unenforceability of any provision of the Agreement or any statement contained in the Agreement shall not affect the force and effect of the remaining provisions of the Agreement.

S- EFFECTIVENESS

This Agreement, consisting of eighteen (18) articles, has been read by the Parties, mutually accepted and entered into force upon the CUSTOMER's electronic approval. The terms of this contract start with the courier service order and end with the delivery of the courier service. The CUSTOMER who sends the courier declares and undertakes that he accepts these terms.

Sending advertising and marketing campaigns via SMS and e-mail

By Accepting the Terms and Conditions, You Agree to Receive Mr.Jet's Advertising and Marketing Campaigns via SMS and E-mail

This text explains what you agree to if you accept the Terms and Conditions when you use the website or mobile application of AMENO TEKNOLOJİ LİMİTED ŞİRKETİ Company ("Mr.Jet") or purchase any of the products or services offered by the Company ("Services").

By accepting the Terms and Conditions:

• You consent to the Company sending you advertising and marketing campaigns via SMS and e-mail. These campaigns may include information about the Company's products, services, promotions and discounts.
• You consent to the Company using your personal data to personalize advertising and marketing campaigns. This means that the Company may use your purchase history, website or mobile application usage and other information to send you more relevant advertisements and marketing messages.
• You consent to the Company determining the frequency of communication via SMS and email. The company may send you messages every day, every week or less often.
• You consent to the Company determining the platforms it uses to communicate via SMS and email. The company may send you messages via email, SMS, WhatsApp or other messaging platforms.

To opt out of advertising and marketing campaigns via email and SMS:

• You can send an e-mail to the Company: info@mrjet.co
• You can call the Company: 0850 532 3969
• You can unsubscribe via sms or email sent to you: It will be included in the sms and email sent.

The Company protects your personal data in accordance with the Personal Data Protection Law (KVKK) and other relevant laws.

For more information about the company, please visit mrjet.co.

**BRING CUSTOMERS, EARN MONEY CAMPAIGN - TERMS AND CONDITIONS**

1. **Campaign Duration:**
- This campaign will start on [12.02.2024] and end on [30.12.2025].

2. **Who Can Participate:**
- The campaign is open to Mr.Jet customers and suppliers.
- Participants can participate in the campaign provided that existing customers bring new customers as [New Customer].

3. **Earnings Conditions:**
- Participants will win the designated prize for each completed shipment of each New Customer they bring.
- The reward will be credited to the Wallet in the amount of 20 TL.

4. **New Customer Definition:**
- A new customer is someone who has not been served by Mr.Jet before and is purchasing a service or product for the first time.

5. **Prize Distribution:**
- Rewards earned are automatically credited to the beneficiary's wallet after each completed shipment.
- Prizes will not be paid in cash and can only be redeemed for products or services specified by Mr.Jet.

6. **Cheating and Fraud:**
- Fraudulent or fraudulent entries will be immediately disqualified.
- In case of suspicious situations, Mr.Jet reserves the right to refuse participation in the campaign without stating any reason.

7. **Right of Amendment and Cancellation:**
- Mr.Jet reserves the right to change the terms of the campaign without prior notice or to cancel the campaign at any time.

8. **Contact Information:**
- You can contact Mr.Jet for any questions and problems related to the campaign: 0850 532 3969 or info@mrjet.co

Thank you for your participation. We wish you success!

Mr. Jet